Key Responsibilities

Sales & Client Experience

• Conduct personalized, high-converting venue tours

• Create a warm, welcoming, and professional experience for couples and families

• Present pricing, packages, and upgrades confidently

• Follow up consistently with all inquiries and tour attendees

• Close bookings and secure signed contracts

Lead & Pipeline Management

• Respond to new inquiries quickly and professionally

• Track lead sources and monitor performance by channel

• Maintain detailed notes and client communication history in CRM

• Monitor conversion rates

• Identify gaps and opportunities in the sales funnel

CRM Ownership

• Own and manage the CRM process from first contact to contract

• Ensure automation sequences are functioning properly

• Improve follow-up timing and messaging for better conversion

• Maintain organized, accurate client records

Revenue Growth

• Recommend package upgrades and add-ons

• Track monthly booking goals and revenue targets

• Report weekly on pipeline status and sales performance

• Collaborate with ownership on pricing strategy and sales improvements

Qualifications

• 2+ years of experience in sales, hospitality, events, or client-facing roles

• Proven ability to close sales

• Strong communication and relationship-building skills

• Comfortable presenting pricing and asking for the sale

• Highly organized and detail-oriented

• Experience with CRM systems (HoneyBook, HubSpot, Salesforce, or similar preferred)

• Comfortable tracking KPIs and analyzing performance data

• Available for weekend tours and event days as needed

Performance Metrics

• Inquiry response time

• Tour-to-booking conversion rate

• Monthly booking goals

• CRM accuracy and organization

• Revenue growth contribution

Compensation

• Base salary + commission structure

• Performance-based bonuses tied to bookings and revenue

• Opportunity for growth as the venue expands