Primary Focus

You are responsible for:

• Maintaining an accurate master event calendar

• Coordinating and scheduling event staff

• Managing vendor documentation and insurance requirements

• Tracking compliance and risk management details

• Creating and maintaining Standard Operating Procedures (SOPs)

Key Responsibilities

Event Calendar Management

• Own and maintain the master event calendar

• Ensure no booking conflicts

• Communicate event timelines internally and create staffing calendars.

Staff Scheduling & Coordination

• Schedule event staff based on event size and needs

• Confirm availability and communicate assignments clearly

• Ensure proper staffing levels for setup, event execution, and breakdown

• Track hours and assist with payroll coordination

• Develop backup staffing plans

SOP & Process Documentation

• Create and update Standard Operating Procedures

• Document workflows for recurring tasks

• Identify inefficiencies and propose system improvements

• Maintain operational manuals for staff reference

• Help implement scalable systems as the venue grows

Qualifications

• 2+ years of experience in operations, event coordination, hospitality, or administrative management

• Exceptional organizational skills

• Strong attention to detail

• Ability to manage multiple timelines simultaneously

• Experience with scheduling systems or CRM software

• Comfortable working in project management tools and spreadsheets

• Ability to anticipate problems and proactively solve them

• Available to work some weekends during event season

Ideal Candidate

• Extremely organized and process-driven

• Calm under pressure

• Proactive rather than reactive

• Systems-oriented and detail-focused

• Comfortable holding others accountable

• A clear communicator

• Motivated by creating structure and clarity

Performance Metrics

• Accuracy of event calendar

• Staff scheduling efficiency

• Vendor documentation compliance rate

• SOP completion and updates

• Reduction in operational errors or last-minute issues

Compensation

• Competitive full-time pay

• Opportunity for performance-based bonuses

• Long-term growth potential as the venue scales

• Stable, leadership-level operations role